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De/Fault Case.

What a pile of donkey shit. A while back (and currently still going on) the guys at Default Case had an AMAZING sale on iPhone cases and since I needed one, I ordered a case immediately. Now, I wasn’t expecting anything overly fantastic because it was a very good sale, almost unbelievable… until I received the product.

As I opened the jiffy bag with excitement, I pulled out the black iPhone case ready to clip on my phone. I pull it out, check there’s no debris on the inside before I clip it on – but I see a little white spec; probably just a bit of the packaging, no worries, I’ll just blow it off… looks stuck so I gently try to rub it off.

Now, this is where I went wrong. That spec was actually the bare plastic, as I found out, after my gentle rub removed more flaky paint and then leading on to a gentle (and I really do mean gentle) scratch revealed more and more of the base plastic. Apparently, these cases are purely ornamental as using them day to day will leave a load of coloured crap wherever there is a slight bit of friction. A table, your pocket, in your hand. It’s quite frankly disgraceful, especially since there was a hand signed quality control check document which accompanied the order information and product. If you insist on getting one, make sure it’s the white one and hope it hasn’t been painted. $35? I’d lose my shit if I paid $35.

Nevertheless, to be fair to the people at Default Case, they have got a good record of customer service, although for the price, it’s really not worth chasing it up unfortunately.

1 reply on “De/Fault Case.”

Hi, nice review!
I just spoke to Jessica an Agent of customer service from default case dot com, and she told me that they had complaints about that matter. But they had improved the quality and haven’t received any complaints anymore after that.. so maybe you can ask them to sent you a free one and do another review 😉

best regards,

Paul

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